COVID-19 Return to Work Plan

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As areas stabilize from COVID-19 pandemic and stay-at-home restrictions are lifted. Businesses will begin to bring employees back into the physical workplace.

Relationships between Landlords and tenants have never been more important. Everyone is facing uncertainty, and the cooperation between landlords and tenants will benefit both parties in the short and long term.

Below we provide guidance for both landlords and occupiers on how they can work together to achieve best results during this phase of recovery.

Health & Safety

The health and safety of the people who use the building should be treated as a shared responsibility.

  • All parties – landlords, building managers, occupiers – should ascertain individual responsibilities and capabilities, and then work toward collectively improving the physical environment for the benefit of all building users
  • To introduce procedures to assist with personnel safety following social distancing requirements
  • Landlords COVID-19 return to work plan
  • Tenants to share their return to work plan, prior to starting back.


  • Entry and Exit to the building through separate doors
  • Entry and Exit to basement car parks (where applicable) have been changed, follow signage

Preparing the Building

Reception Areas/Visitors

  • Reception sneeze screens installed
  • Reception video displaying building safety measure requirements, all visitors and tenants should make themselves familiar with content and check on a regular basis for updates
  • Pre-visitor registration will be required to reduce waiting time
  • Hand sanitizing units installed for use through the building

Common Areas/Corridors

  • Social distancing taping has been marked out for safety of all personnel
  • One-way systems have been implemented
  • Travelling only on the left on stairwells
  • Lifts are strictly reduced to single user
  • Personnel should not hold conversations in common areas

Rest Rooms

  • Restroom facilities have been reduced and ambulant toilets opened for use by all
  • Washing of hands is key to reduce the spread of infection

Kitchen Areas

  • Tea prep areas are marked for social distancing to avoid over crowding
  • Tea prep areas should be sanitised by the user after every use
  • Common use crockery and cutlery has been removed
  • No crockery/cutlery or food should be left in common kitchen areas
  • All crockery and cutlery used must be washed, dried and removed from the area
  • Kitchen/café area seating is out of use

Mail & Deliveries

  • Reception will call to advise when mail has been delivered and ready for collection
  • Outgoing mail to be clearly marked with your company name and deposited to mail drop off location
  • Only business deliveries will be accepted, personal deliveries should be cancelled
  • Couriers will not be permitted to enter through the building, all packages to be received or issued at reception

Conference Rooms

  • Our conference facilities will have reduced number of seats available

Tenant Offices

  • A relaxation on office doors will be implemented, to enable office doors to remain open to mitigate continual touch points


  • Cleaning staff operating times may change, communication will be issued
  • Clear desk policy should be implemented to enable cleaning staff to wipe down all desk surfaces
  • Additional daily common area touch point sanitisation is in place


  • Coughs and sneezes should be caught in a tissue or the crook of your elbow and with tissues binned
  • Wash hands regularly, also after if you blow your nose, sneeze or cough and prior to eating or handling food


Contact and escalations are important, and a key-members contact details, email and mobile number should be provided to the landlord for any urgent communications.

If at any time a staff member develops symptoms an emergency plan should be in place and an isolation area should be available within the tenant demise.

Safety is paramount.

Contact [email protected] or [email protected] if you have any questions.

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